1. Introduction
Pathora (“we”, “us”, or “our”) provides software technology, digital products and related services. This Privacy Policy describes, at a general level, how information may be handled when you visit our websites or use our software and services.
This page is intended to explain the categories of information that may be involved and the purposes for which that information may be used. Company-specific practices should be confirmed in the applicable product or service documentation.
2. Information We Collect
Depending on how you interact with Pathora, information may include:
- Information you provide directly to us.
- Information generated when you use our websites, software or services.
- Information provided by a customer or organization using one of our products.
- Information received from third-party services where applicable.
We do not intend this list to represent practices that have not been confirmed for a particular service. Additional product-specific notices may apply.
3. Information You Provide
You may provide information when you contact us, request information, communicate with our team, create or use an account, or otherwise interact with a service.
This can include identifiers and contact information such as your name, email address, organization, role, and other information you choose to provide.
4. Information Collected Automatically
When you access a website or software service, certain technical information may be collected automatically, depending on the implementation. This may include information such as device or browser characteristics, general usage information, diagnostic information, and interactions with the service.
Specific categories, analytics tools and technical collection mechanisms should be confirmed for the relevant Pathora website or product before publication.
5. How We Use Information
Information may be used for purposes such as:
- Providing, operating and supporting our websites, products and services.
- Responding to enquiries and communicating with users or customers.
- Understanding how our services are used and improving the user experience.
- Maintaining service functionality and troubleshooting issues.
- Meeting applicable legal or contractual obligations where required.
8. Data Storage and Security
We take reasonable steps appropriate to the services we provide to protect information against unauthorized access, loss, misuse or alteration.
Because specific security controls have not been confirmed in the provided project information, this policy does not make claims about particular encryption standards, certifications, hosting providers or security frameworks.
9. Data Retention
Information may be retained for as long as reasonably necessary for the purposes for which it was collected, to provide the applicable service, resolve disputes, maintain records, or meet applicable obligations.
Specific retention periods have not been stated here because they depend on the applicable product, customer relationship and legal requirements.
10. Your Rights and Choices
Depending on where you live and the circumstances of the processing, you may have rights or choices relating to your personal information.
These may include requesting access to, correction of, deletion of, or other action concerning information, subject to applicable law and the circumstances of the request.
The exact rights available to an individual should be determined under the laws applicable to that individual and the relevant service.
11. Third-Party Services
Our websites or products may interact with third-party services. Those services may process information under their own terms and privacy practices.
Where third-party services are used, the applicable service documentation should identify them and provide any required disclosures.
12. Children's Privacy
Our services are intended for businesses and professional users rather than children. We do not knowingly seek to collect personal information from children through services that are not intended for them.
13. International Data Transfers
Depending on where Pathora, its customers, users, service providers and infrastructure are located, information may potentially be processed in countries other than the country where it was originally collected.
Specific transfer mechanisms or safeguards have not been stated here because they have not been confirmed in the provided project information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, information practices or applicable requirements.
When this policy is updated, the “Last Updated” date at the top of the page should be revised accordingly.
15. Contact Us
If you have questions about this Privacy Policy or how Pathora handles information, contact us using the official contact details for the relevant service.
Pathora is a SaaS product for modern pathology laboratories. Depending on how the service is configured and used, Pathora may process laboratory-related information provided by a customer as part of the service. The nature and purpose of that information depend on the customer's use of the product and the applicable service arrangement.
This should be distinguished from technical information that may be generated through use of the service, such as account, device, diagnostic or usage information, where applicable.
No medical, HIPAA, GDPR, regulatory or certification claim is made by this statement. Any product-specific privacy terms, data-processing terms or regulatory commitments should be added only after official confirmation.